How can we better leverage design across every part of the organization?

MARRIOTT INTERNATIONAL
DESIGN STRATEGY

  • As the largest hotel company of the world, Marriott International is a huge organization with many different functions within the US and across the world. Design is embedded in many of these functions whether it is for a physical space, graphic communications, a welcome experience or a digital interaction.

  • Realizing the challenges of providing consistency across all these outlets, I proposed creating a set of principles that would serve as high-level guidance for day-to-day design decisions across the whole organization. My strategy was to study the company and its DNA along with the global design landscape, propose an initial approach, and integrate key leadership via individual interviews to shape and promote the outcome.

  • Intrapreneur, Pitch proposal
    Research and Strategy Development
    Executive Presentation

  • Karim Khalifa - Executive Oversight
    Gretchen Hartley - Strategy

MI Design Ethos

A set of principles to guide and inspire day-to-day design decisions across the organization.

Are we leveraging design enough?
— Arne Sorenson, CEO

Good design…

Related projects

Neuroaesthetics
Frog Design

Designing with Heart ❤️
Blog Article

IoT Guestroom of the Future
Marriott International